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SHIPPING POLICY

FREE WORLDWIDE SHIPPING
Zeus Mart offers free worldwide shipping on all orders via USPS, FedEx, UPS, DHL or EMS from our warehouses in the USA and Asia. Happy days :)

PROCESSING TIME
All orders are processed within 1-2 business days.

SHIPPING TIME
Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

8-15 Business days

Canada, Europe

8-15 Business days

Australia, New Zealand

8-15 Business days

Asia

8-15 Business days

Central & South America

10-20 Business days

Africa

15-30 Business days

*Max delivery time - 30 business days

*Does not include our processing time

*All shipping times exclude clearance / customs delays


TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. You can then track your order here.

RETURNS & REFUNDS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For details, please refer to our Refund Policy.

MISSING PACKAGES
Zeus Mart will make every endeavor to track missing packages for you. If your package is not received after our maximum delivery time of 30 business days, you can request a replacement or a full refund. However, we are not liable if a wrong address is provided to us. Please make sure your address is correct before submitting your order at checkout.

DAMAGES & ISSUES
Please inspect your order upon reception. If the item is wrong, defective or damaged, please contact us within 30 days at info@zeus-mart.com, quoting your order number and attach photos or videos of the item's condition. Once confirmed, you can request a replacement or a full refund.

CUSTOMS DUTIES & TAXES
Zeus Mart is not responsible for any customs duties and taxes once the items have been shipped. By purchasing our products, you agree to bear any such fees that may be incurred.

SEPARATE PACKAGES
For logistical reasons, items in the same order may be shipped to you in separate packages.

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